Quality

Manufactured Assemblies Corporation (MAC) strives for excellence. Our entire organization is designed towards this premise and we pride ourselves on the MAC difference in an unparalleled passion for excellence in all we do. Our quality policy is simple and straightforward; "Meet or Exceed Customer Expectations". At MAC the foundation underlying our quest to meet or exceed customer expectations is a rigorous measurement system, strong process controls, detailed root cause analyses and “the voice of the customer” from the very beginning. Our vision “to be recognized as the industry leader in providing the customer the fastest design to market solutions through world class processes” ensures our customers receive their products and services when they need them, ready and able to meet their own goals and customer needs.

Assembling a quality product requires a skilled workforce backed by a continuous training program for our employees. We make certain that all our employees have the necessary training and the right tools and equipment to do their jobs competently and effectively.

At MAC we standardize our quality system through planning, control, improvement, and variation reduction by implementation of ISO-9001: 2008 Quality Management System at all facilities. Assure discipline and rigor for New Product Introduction (NPI) development process with an emphasis on the “voice of the customer” throughout the NPI Process. Implement "Best Practices" and driving for continuous improvement

Our Quality Management System (QMS) is one of the cornerstones of our ability to deliver high quality products consistantly. The QMS and supporting systems help our continuous improvement program by:

• Capturing data ranges from in-process defects, 1st pass test yields, on time delivery and customer returns.
• Calculating defects per million opportunities (DPMO) is done based on units inspected, units assembled, and failures.
• Closed Loop Corrective Action (CLCA) process in the 8D format, is used when SCARs or ICARs are issued.
• Tracking RMAs and RMA trends, comparing RMAs to in-process failures for root cause analyses.

Statistical Process Control (SPC)

MAC utilizes statistical tools for problem solving. We use statistical process control (SPC) for key processes throughout the factory. As an example we utilize crimp height measurements from the wire termination process pre-production run to center the process. This results in higher Cp/CpK values and a more uniform wire crimp. Along with SPC, we have an active Measurement System Analysis (MSA) process. Gage R & R studies are conducted regularly on equipment and test instruments. Throughout the facilities you will find rigorous implementation of SPC. At MAC we believe in letting the data drive improvements.

ESD (Electronic Static Discharge) Protection

At MAC facilities there are designated ESD locations starting with the receiving area and through to the packaging\shipping areas. Our ESD control follows the ANSI ESD Control Program standard. Temperature and humidity controls are in place as well where needed.